When you encounter a 429 error code while using the monitoring platform, it means your request has triggered system limits. This is usually caused by the following reasons, which can be investigated in order:
Situation 1: Too Many Requests in Short Time
If you send a large number of requests in a very short time, it may trigger the 429 rate limit protection mechanism.
Solution: Try logging out and logging back in, and be careful not to refresh the page frequently
Situation 2: Computer System Clock Out of Sync
Check if your computer time has a discrepancy with the standard time.
Solution: Go to your computer system settings to synchronize time
Situation 3: Free Version Request Frequency Limit
Free version users have daily request limits. When the limit is reached, you’ll receive a 429 error.
Still Having Issues?
If you continue to frequently encounter 429 errors after following the above troubleshooting steps, please join AlertDog Official Telegram Group to contact customer service.