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When you encounter a 429 error code while using the monitoring platform, it means your request has triggered system limits. This is usually caused by the following reasons, which can be investigated in order:

Situation 1: Too Many Requests in Short Time

If you send a large number of requests in a very short time, it may trigger the 429 rate limit protection mechanism.
Solution: Try logging out and logging back in, and be careful not to refresh the page frequently

Situation 2: Computer System Clock Out of Sync

Check if your computer time has a discrepancy with the standard time.
Solution: Go to your computer system settings to synchronize time

Situation 3: Free Version Request Frequency Limit

Free version users have daily request limits. When the limit is reached, you’ll receive a 429 error.
Solution: Upgrade to Pro to unlock more features

Still Having Issues?

If you continue to frequently encounter 429 errors after following the above troubleshooting steps, please join AlertDog Official Telegram Group to contact customer service.